Access & correction
Ask what information is held about you and request correction of inaccurate information.
Start with the principles behind account and installation data, then explore the information map and your choices.
Updated · Draft for counsel review
Account, licensing, and operational needs.
Account binding without a hardware fingerprint.
Never send broker passwords or withdrawal credentials.
The intended data model for the storefront, customer portal, and licensing service.
| Category | Information | Purpose |
|---|---|---|
| Identity & access | Account identity, contact details, invitations, and session records. | Create and secure accounts, provide assigned access, and communicate about the service. |
| Commerce | Payment-provider references, package assignments, and entitlements. | Verify payments where enabled, manage access, and maintain transaction records. |
| Installation & licensing | Canonical broker server, hashed MT5 account login, installation UUID, credential hash, and client version. | Bind releases to authorized installations, validate entitlements, and investigate activation issues. |
| Security & operations | Authentication and licensing events, technical errors, and security logs. | Detect misuse, investigate failures, maintain audit records, and protect the service. |
| Support | Messages and diagnostic information you choose to provide. | Answer questions and investigate problems. Remove secrets and unrelated account details before sending diagnostics. |
Available rights depend on applicable law and why information is held. Requests may require proportionate identity verification.
Ask what information is held about you and request correction of inaccurate information.
Request deletion or limits on processing where applicable. Some legal, security, and transaction records may need to be retained.
Where applicable, request a portable copy, object to particular processing, or withdraw consent for processing based on consent.
Ask for an explanation or raise concerns with the relevant data-protection authority where that right applies.
Use the support channel provided with your invitation or account. Describe your request without including secrets. The final privacy contact and controller details must be confirmed before commercial launch.
Explore collection, security, retention, and the choices available to you.